Customers walk in — and never hear from you again?
Put a QR code on the counter, the packaging or the event stand. One scan starts a DM, and every visitor becomes someone you can reach.
People visit your shop, buy at your stall or pick up your packaging, and then they’re gone. You have no way to thank them, invite them back or tell them about the next drop.
How MuChat handles it
- 01
Print a QR code
Create a QR code, a ref link or a link-in-bio page under Growth tools. A scan opens a DM with your account.
- 02
Greet them with an offer
The “arrived from a growth tool” trigger sends your welcome — a discount, a guide — and tags them as they arrive.
- 03
Keep the conversation
Ask for their email in the same DM, and see how many people opened the code versus how many actually messaged.
Ready-made fixes
In-store QR code offer
Greet everyone who scans your QR code with a discount and tag them.
Check it outAsk for their email in the DM
Collect an email right in the conversation and save it to the contact.
Check it outThank everyone who tags you
DM back the moment someone mentions you in their story.
Check it outOne scan, one conversation
Ref links, QR codes and a link-in-bio page that start a DM, tag everyone who arrives, and count clicks separately from the people who actually message.
- Shop windowQR codePrinted on the counter card318 clicks74 opt-insin-store
- Summer dropRef linkmuchat.app/g/summer-drop1,204 clicks261 opt-inssummer-drop
- Bio pageLink in bioThree buttons, no trackers892 clicks143 opt-insbio
Your next customer is already in your comments
Set up your first automation in the time it takes to write one reply by hand.