Can’t log off?
Your audience messages at 2am and on holiday. Let MuChat answer the first message so you can actually switch off.
Being fast in the DMs wins sales, so you check your phone at dinner, in bed and on vacation. It works — until you burn out.
How MuChat handles it
- 01
A default reply for every DM
Acknowledge every new message, at most once a day per person.
- 02
Automate the common questions
Pricing, shipping and booking answered by keyword, around the clock.
- 03
Share the load
Everything else waits in a shared inbox, handed out round-robin to your team.
Ready-made fixes
Set up default reply
Answer any DM that doesn't match another automation.
Check it outRecognise questions in DM
Answer pricing and shipping questions, hand the rest to a human.
Check it outRespond to all your DMs
Send customized replies when people DM you specific keywords.
Check it outA shared inbox for the rest
Anything automation can’t answer lands in one inbox, assigned and labelled, with the whole thread above it.
Your next customer is already in your comments
Set up your first automation in the time it takes to write one reply by hand.