Answer “how much?” and send shoppers straight to checkout
Shoppers ask in the comments and DMs before they ever visit your store. MuChat replies instantly with the product link, the price and the shipping details.
What’s getting in your way
Buyers ask, then leave
A question left unanswered for an hour is a cart that never gets filled.
Drops get lost in the feed
Your launch post gets thousands of “need!” comments and no easy path to buy.
Support drowns in repeats
Pricing, sizing and shipping questions crowd out the conversations that need a person.
Templates ecommerce use first
Recognise questions in DM
Answer pricing and shipping questions, hand the rest to a human.
Check it outAuto-DM links from comments
Send a DM with your link every time someone comments on your post.
Check it outTurn story replies into VIPs
Tag everyone who replies to your story and send them the early link.
Check it outHand the tricky ones to your team
Automations handle the repeat questions; anything else lands in a shared inbox where your team can assign, label and reply with saved answers.
Three things to set up this week
- Step 1
Comment-to-cart on every drop
Comment SHOP on the launch reel, get the product link in DMs.
- Step 2
Automate the FAQ
Answer price and shipping questions by keyword and route everything else to a person.
- Step 3
Build a VIP list from stories
Tag everyone who replies to your teaser story and send them early access first.
Questions from ecommerce
Does MuChat connect to my store?
Not directly — there are no store integrations yet. You send product and checkout links from your store, and MuChat tracks the clicks.
Can I answer different questions differently?
Yes. A Flow Builder condition can check what someone wrote and send pricing, shipping or anything else down its own path.
Your next customer is already in your comments
Set up your first automation in the time it takes to write one reply by hand.