Can’t keep up with your DMs?
Stop copy-pasting the same answer. Let keywords do the repeat work and give the real conversations to a person.
Your requests folder is a wall of the same five questions. The real conversations — the ones that need you — are buried somewhere underneath.
How MuChat handles it
- 01
Answer repeats by keyword
Price, shipping, booking: the same answers you type every day, sent instantly.
- 02
Route the rest
A Flow Builder condition catches everything else and tells them a human is on it.
- 03
Work it as a team
Assign, label, search and use saved replies in the shared inbox.
Ready-made fixes
Recognise questions in DM
Answer pricing and shipping questions, hand the rest to a human.
Check it outRespond to all your DMs
Send customized replies when people DM you specific keywords.
Check it outSet up default reply
Answer any DM that doesn't match another automation.
Check it outA shared inbox for the rest
Anything automation can’t answer lands in one inbox, assigned and labelled, with the whole thread above it.
Other problems we solve
Your next customer is already in your comments
Set up your first automation in the time it takes to write one reply by hand.